Clarence’s Internet Marketing Insights

Internet Marketing Insights, SEO Expert

All About Keyword Writing

When initially doing keyword research and competition research we’re looking at the numbers. We want to know how much traffic potential the keyword has, how much competition it has, what the AdSense CPC is if we’re doing AdSense but rarely do people think ahead to the content creation part. Some keywords are naturally more difficult [...] Read the story »

Why Marketing in China So Different

From one of the Chinese News Agency in North America
It seems Chinese internet users live in another WWW world which is parallel to the World Wide Web. In Chinese WWW world, Chinese people have cloned and used a completely different system for surfing and shopping. Take Facebook for example, everybody outside is crazy for the magic network while inside China, the internet users hang on a popular SNS community. It is called Kaixin( Be Happy). How about Youtube? Not many Chinese have heard or used it since they can do the same or more video stuff in web sites named “Youku”.”56.com” and “Tudou”. Paypal is so frequently used everywhere(I like it). Yet Chinese pay for their on-line shopping through ” AliPay System”. When millions people communicate/chat on ICQ, MSN, Yahoo, 90% of 300 million Chinese people or more are enjoying a different chatting tool - “QQ”.

“Welcome to China”s Parallel Cyber Universe” is an article written by Pei Shing Huei, a reporter from a Singapore ’s newspaper - “The Straight Times”. He wrote that it was true for Chinese people prefer those “Made in China” popular search engines/portals. “Baidu” is a synonym of ‘Google” in China. Baidu issues its stock at NASDAQ( BIDU). Its today’s price is US$208.33. It is the number 1 search engine in China, accounting for 60% of the market share while only 25% of the Chinese users sometimes use “Google”.

Several years ago, eBay took up 90% of China market. Several years later in 2006, they were forced to close one of their major web site in China. Now it is under-rank their Chinese competitor - “Taobao”
Facebook is ranked as the 55 in China for click rates and their cloned Chinese brother ” Kaixin” is the 15th on the list. Baidu is reported an annual profit about 450 million USD in 2008.
Why they failed in China? There are numerous reasons contributed. According the article, one of the critical reasons is that they were defeated in ” word-of mouth contest”. It is reported that 9 out of every 10 new users of search engine always recommend “Baidu” to their friends.

“Most of my friends in China are using Kaixin, so I have to register an account in Kaixin, too.” said Mr Wu from Beijing, who is working in Singapore. ” I told them about Facebook, they had no response. They barely heard of it.”

Another reason is the local language - Chinese. Most of Chinese web sites use Chinese Pinyin Spelling System(a new spelling system based the Roman Alphabets). It makes looking for sites easy and fast. On the other hand, most Chinese internet users are not really good at English so they don’t bother to remember how to spell ‘Facebook” and “Youtube”

Popularity: 52% [?]

Google vs. Baidu: How to Market the Chinese

I often get the questions from clients whether to focus on Google or Baidu for their China online campaigns. My answer is a mix of both depending on the target audience; however this is a bit superficial; so let’s go deeper.

Hands down, Baidu is more popular in China then Google; but to define how this benefits marketers, we need to look at who is searching for what in each search engine; as we’re not looking for popularity and non-relevant clicks and inquires; rather we’re really looking for where our likely target audience will gather.

Google vs. Baidu: Which one’s more popular?

The vast majority of Chinese prefer using Baidu to Google (52.1% vs. 32.8%). But before you begin planning your marketing campaign based on that factoid, consider this:

In 2003 a CNNIC survey found that 49.1% users searched the web, while 55.8% of users searched for MP3s. For Google, 61.7% of users searched the web, while only 11.9% searched for MP3s. That means over half of all Baidu searches are for illegally downloading MP3 music files.

So one reason that Baidu is so loved by the Chinese is that it is not held to the strict legal standards of its western competitors; for a typical marketing campaign, the popularity of Baidu vs. Google may largely be irrelevant.

Search results page scanning.

When looking at scanning heat maps, one can see that for Google, the majority of the scanning happens at the top left corner of the results; this means Google is doing a good job at displaying relevant results.

When viewing Baidu, we see the scan appearing throughout the page, while Google users will seldom venture past the 3rd highest result, Chinese users are more likely to click lower results or even go to the 2nd and 3rd page looking for results.

Why?

Part of the reason is that Baidu hides its sponsored listings within its top organic results. The Chinese searchers know this and generally do not trust the first few results, leading them to scan further down the page.

Another reason is that Chinese characters take a long time to type when using a western keyboard. Therefore it’s sometimes easier to type in part of the entry, search, and then click relevant suggestions featured at the bottom of the page - this is actually faster than typing in the entire search query.

This then leads to a general scanning of the entire page, but doesn’t necessarily lead to additional interaction with the lower ranked organic listings.

Phonetic search: Is it easier to find Chinese terms in Baidu?

Some arguments state that Baidu has a better way of displaying Chinese search terms. Chinese characters are basically a series of pictures, each single character able to have many different meanings based on characters surrounding it. Therefore, it gets pretty tricky for a search engine to display the appropriate search results when it needs to compare the words surrounding the search term to adequately supply the correct listings.

I guess this is valid, but then why does Google satisfy better on pure satisfaction and relevancy? When we measure pure information related searches (and take out the MP3 searches) we find that Google provides better results in Chinese.

Baidu’s competitive advantage.

Baidu’s top spot among Chinese can likely be attributed to 3 factors:

1. The MP3 Effect; as discussed above;

2. Stability Issues; Google.com isn’t as stable in China as it is in the West, and the Chinese government has been known to redirect traffic from Google.com to Baidu.com;

3. Chinese nationalism; Baidu is from China, the word “bai du” refers to a poem written in the Song Dynasty about searching for beauty among chaos, and its CEO is the personification of young success and revitalization of the economy. Basically if you’re Chinese, it just feels better to use Baidu, regardless of the search results.

How is this relevant for marketers?

Well as I stated above, it’s best to use a mix of both search engines when planning a campaign; but general rule here is that if you’re targeting businesses and students (target group require relevant results) then it’s better to go with Google, and if you’re targeting the vast majority of Chinese, then it’s better to go with Baidu.

However when compensating for the MP3 factor, most of the numbers tend to even out; they are close enough to make the differences negligible.

The best long-term strategies tend to remain remarkably similar; use SEO and have value-added information on your website (not just a sales conversion funnel) so it’s more likely users will visit your site hunting for information.

Short term strategies including PPC and other forms of online advertising, however, require a lot more understanding of the subtle differences between the engines.

Popularity: 80% [?]

Happy New Year Everyone

Ohakune13We have all been under extreme pressure this last year; markets crashing, economies in turmoil, wars and riots, famine and storms. Many if not most have lost jobs or economic standing, and all have watched the news with fear in our hearts.

It is a good thing that we watched this happen; for this is the Year that We, a new generation across the world assumes the mantle of leadership and responsibility for each other, for our societies and for our world. As an older generation looses their standing in world affairs, and their power, they are leaving as loosing armies always do; they destroy everything behind them; their economies; their environments; their world.

Our generation understands these simple truths; that We are Responsible for our actions; that We are Responsible to pass our world on to our Children in better shape than we received it in; that We are the generation who must Change Humanity if We are to save our world.

So I ask all, to look forward into 2009 with a confident vision, because change is in our hands, dare to light the fires of hope, because we ourselves are the hope and begin to dream again, because we can now share our dreams across cities and towns, across prairies and mountains and across borders and oceans, our dreams can now be heard by everyone across the world.

Popularity: 83% [?]

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